FAQs
What is Fiofo’s return policy?
We accept returns within 30 days of purchase. Items must be unworn, unused, and in their original condition with tags attached. For more details, visit our Refund and Returns Policy.
Do you offer free shipping?
Yes, we offer free shipping on orders over $300. For orders under $300, standard shipping fees apply.
How long does shipping take?
Orders are typically processed within 2-3 business days. Delivery times vary based on your location but generally take 5-7 business days for standard shipping.
Do you ship internationally?
Currently we do not offer international shipping.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. We also accept PayPal and other secure payment methods.
How do I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your order on our shipping partner’s website.
Can I cancel or modify my order?
Orders can only be cancelled or modified within 24 hours of placement. Please contact us immediately at [email protected]
Do you offer gift cards?
Yes, we offer digital gift cards in various denominations. They make the perfect gift for fashion lovers!
What sizes do you offer?
Our clothing is available in sizes ranging from S to XXL.
How do I contact customer support?
You can reach our customer support team by emailing us at [email protected].
